OUR CLIENTS ABOUT US...

Carsten K. Rath, Management board, Arabella Hotel Holding International GmbH &  Co. KG

"Great thanks to the team of Walter Junger & Friends. The deeply founded knowledge in the field of luxury hotel industry, combined with an excellent service and the view on what is essential, is the goal in the work of Walter Junger & Friends!”

Antonia-Charlotte Weber, BMW Group, Aftersales Processes and Quality

"Your competent and charming way of moderation made your lectures and workshops in so called “living customer orientation”. Through the basis of these workshops a trainee and coaching was developed, which perfectly fits into our german market.

Over all, I once again want to thank you for this great cooperation. Your engagement was more than we could expect. The high level of integrity, professionalism and kindness makes you a true ambassador for service excellence!"

Hermann Pamminger, Casinos Austria International, Head of Corporate Relations and Customer Care

"Because of his long-term experience in the international luxury hotel business and gastronomy Walter Junger gave us essential background knowledge in the field of Food & Beverage Trends and as well gave us a gimpse into upcoming trends and changes.  For Casinos Austria, Walter Junger's lectures were a complete enrichment we still talk about which we still talk often.

We therefore, would be more than glad to work with Walter Junger & Friends again in the future to gain from his wide spread experiences."

Maria Archonti, Purserreferentin Trainingsstandards Cabin, Deutsche Lufthansa AG

"Between October 2004 and October 2006, Walter Junger was a regular guest speaker at our employee conference „Service Excellence“. Service Excellence was a full day conference for approximately 100 cabin crew employees and managers that was organized to implement our service philosophy and the five service promises.

Due to his zippy, humorous and stirring attitude, Walter Junger was able to give all participants an understanding of excellent service, exemplified by the hotel company Ritz-Carlton, in his 90 minutes lectures. Especially the examples of his long-time experience in the luxury hotel industry will be bred in the participants’ memory for a long time.

We thank Mr. Junger for his commitment and positive cooperation."